Is your property currently implementing any enhanced cleaning or guest safety measures?

Yes - We have increased the focus on disinfecting in guest rooms, including all high touch areas. We have also increased the cleaning and disinfection frequency of public areas to multiple times daily.

Is contactless check-in/check-out available?

No, but we practice social distancing throughout the check-in process. Guests can check-out through a key-drop process

Does your staff wear personal protective equipment, like masks and gloves?

Yes. All staff are required to wear masks and gloves where appropriate.

Do you provide masks or gloves to guests?

Masks are provided in each guestroom.

Do you provide hand sanitizer to guests?

Yes, guest accessible sanitizing stations are available at entrances and all high-traffic areas.

Do you have social distancing measures in place?

Yes. We have adjusted furniture placement in public areas, bars, and restaurants to accommodate social distancing guidelines.

What food options are available?

The Marketplace is open daily offering Starbucks, grab and go items for all meal periods, soft drinks and snacks are also available. Tiki Hut is open for lunch and dinner daily starting at noon. Hours are subject to change based on business and weather.

Will I be able to get food delivered?

Yes. There are several excellent restaurants and food delivery options nearby. Guests can receive a list of dining options at check-in.

Are the restaurants open?

The Tiki Hut Barefoot Bar and Marketplace are open daily. The Tiki Hut has a pub-style, poolside menu and the Marketplace has grab and go sandwiches, salads and snacks.

The pool and pool deck are temporarily closed for repairs. The Resort has arranged for complimentary access to beach chairs and umbrellas on the beach in front of the hotel. All other resort amenities are open. This is effective October 16th, 2020 through November 30th, 2020.

No. At this time, our Spa services are suspended

Cleaning + Safety Protocols

In response to the current situation. The Shores Resort & Spa has implemented intensified cleaning protocols that emphasize disinfection and sanitizing of surfaces using peroxide-based solutions. Procedures and protocols implemented are based on information and guidelines provided by the Centers for Disease Control and Prevention and the World Health Organization. These protocols include but are not limited to the following:

Public Spaces

Frequent and intensified sanitation practices have been employed throughout the hotel. This includes all public spaces including the lobby, bars, meeting rooms, and elevators. The restaurant, gym and spa will undergo the same intensified cleaning when they re-open.

Guest Rooms

Rooms are thoroughly cleaned then sanitized using peroxide solutions. Once sanitized, only guests enter the rooms until departure (daily cleaning is postponed). Fresh towels delivered upon request

Wellness Packets

Upon arrival, each room receives a wellness packet complete with two masks and sanitizing wipes.

Hand Sanitizer Stations

Touch-less hand sanitizer stations are located throughout the hotel.

Team Members

In addition to wearing masks, team members hand-wash frequently, utilize hand sanitizers and practice social-distancing as much as possible.

Masks

In Daytona Beach, people are required to wear face coverings at any indoor locations where socially distancing is not possible. For information, please click here.

Cleaning Solutions

Proven disinfecting peroxide-based cleaning solutions are used in all hotel areas including surfaces, high-tough areas, linens and more.